Transportation Worker Identification Credential (TWIC®)


Transportation Worker Identification Credential (TWIC®)

Security Programs

A vital security measure that will ensure individuals who pose a threat do not gain unescorted access to secure areas of the nation’s maritime transportation system.

Latest News!

1) 4/30/14: Important Notice for TWIC Applicants: TSA is upgrading its technology to improve reliability, expand capabilities, and more effectively support TSA’s mission. During the system upgrade, the following specific TWIC card services will be TEMPORARILY UNAVAILABLE through Monday, May 5th:

Card Pick-Up/Activation

Personal Identification Number (PIN) Resets

Card Transfers

Card Replacements

Extended Expiration Date (EED) TWIC


Please note that all enrollment sites for TWIC, HME and TSA Pre✓™ Application Program WILL BE OPEN and AVAILABLE for enrollment services and NOT impacted by the system upgrade. All TWIC card services will become available beginning Monday, May 5th.
If you have any questions about the availability of card services, please contact the Universal Enrollment Services (UES) Call Center at 1-855-DHS-UES1 (855-347-8371) between 8am – 10pm Eastern, Monday through Friday.

2) 4/22/14: Pre-Enrollment Now Available for TWIC Applicants: TWIC applicants may now begin enrollment/application process by entering biographic information online before visiting an enrollment center to complete the application process. To pre-enroll, please visit the Universal Enrollment Services website at, click on the TWIC program icon and select the “Pre-Enroll” link from the list of available services.

3) If you hold a TWIC that expires on or before December 31, 2014 and you are a U.S. citizen or U.S. national you will be able to replace your expiring TWIC with a 3-year Extended Expiration Date (EED) TWIC. To order an EED TWIC or a card replacement, you may contact the UES Call Center at 1-855-DHS-UES1 (1-855-347-8371) Monday through Friday from 8 AM – 10 PM Eastern. Alternatively, click here to order your EED TWIC or card replacement online.

Transportation Workers

If you need further information, please contact the UES Call Center at 1-855-DHS-UES1 (1-855-347-8371) Monday through Friday from 8 AM – 10 PM Eastern.

Site addresses, hours of operation, and directionsTWIC badge
Required Documentation for US Citizens
Required Documentation for Non-US Citizens
Renewal TWICs
Check the status of your card and schedule a pickup
Disqualifying offenses, appeals, and waivers
Card technology and durability

Employers,Unions, and Facility Owner/Operators

If you have questions regarding TWIC enforcement and policy guidance, please contact the USCG Help Desk at 1-877-MTSA-AID (1-877-687-2243; option #1) or at Note: Owners/operators/FSOs/VSOs/CSOs are encouraged to seek guidance directly from their local Captain of the Port TWIC action officer.

Important Information For Employers
TWIC Reader Program
United States Coast Guard Homeport

Program Updates

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Click here for the latest TWIC Dashboard Report
Click here for an accessible version of the latest TWIC Dashboard Report